Subscriber Success Improving business performance and enhancing productivity, together Book A Personalized Demo Book a Personalized Demo Today! Engaging & Empowering Subscribers for Digital Implementation Success For nearly two decades, we’ve been building our intuitive applications in collaboration with our global subscriber community to enable functional excellence in Environmental, Health & Safety (EHS), Sustainability, ESG Reporting, Quality, Operational Risk, Stewardship, and Supply Chain Risk Management—because we believe true innovation can only be possible by working together to overcome challenges. Our pathway to successful implementation couples cross-functional support team engagement with a focus on delivery milestones for both the short and long-term needs of your organization.Because our subscribers’ success is our success, we continue to rely on a proven implementation strategy, driven by the unique needs and engagement of each subscriber to enhance performance at all stages of the digital transformation journey! The Benefits of Benchmark’s Sustainability Tools 0 % On-time Launch 0 % Customer Retention 0 + Subscriber Sites 0 + Global Users 0 Countries 0 + Languages Deployment Methodology & Success Our collaborative approach to continuous solutions innovation – for over 2 decades – is to work with you throughout your deployment & beyond, from initial set-up to ongoing operating and support services, ensuring success from day one. Implementation for ScaleCustomized and reflecting of your industry, size, scale, and operations profile, desired modules, and intended use—including standard and advanced features and custom spec extensions. Unlimited User Access Your EnterpriseNo per-user or up-front license costs means every member of your team can access your Benchmark Gensuite solutions—with unrestricted access throughout your deployment. One-Time Setup & Deployment ServicesInitial set up covers everything from IT integrations and application configuration, to organizational hierarchy and training and launch support. A Unified Platform that Stands Out In the Crowd In addition to your comprehensive deployment support and services, the Benchmark Gensuite platform comes standard with features that go above and beyond the industry standard. Mobile | iOS & Android AppsAvailable for Apple, Android, & Amazon devices at no additional charge. Access every application with a consistent user experience. QR Code | EZ ScanScan QR codes using a smartphone or tablet from the Benchmark Gensuite Mobile app. No need to purchase additional scanning equipment. Integrated Reporting & Data Mining ToolsOut-of-the-box data mining, reporting, and charting tools in every application—including customizable dashboards and automatic email notifications. Self-Service | System Config & User ManagementSolutions are customizable with self-service configuration options and continuous monitoring. The built-in utilization index showcases how sites are engaging with the platform using real-time metrics. Dashboards & AnalyticsBusiness intelligence integrated directly into Benchmark Gensuite—pre-configured with industry-standard, best practice reports. Ask Genny® – AI At Your ServiceSay or type commands with our fully embedded, AI-driven virtual assistant to instantly report, view, and platform-related information. Service & Support Excellence Here to support you – globally – to provide immediate and localized service Global Customer Team – Always There Our support staff is available 24/7 at our 10 offices in 14 countries—with a combined EHS knowledge of 100+ years! Dedicated Customer Point of Contact Rely on regional-based, one-on-one support to manage your account, oversee and identify program needs, and fulfill commitments. Integrated Help – User Support & Training Online user support is available anytime, anywhere with the Benchmark Help Me! portal and extensive on-demand and live training options. Partner Network Our diverse spectrum of partners help us to deliver specialized expertise, content, and solutions to meet your needs. Learn more! Subscribers Community We’re dedicated to engaging, evolving, and collaborating with our world-class subscriber community, spanning over 30 industries around the globe, to understand their needs—so our tools can effectively meet their unique and evolving workplace challenges. Annual User Conference Each year, we connect in person with our subscribers, partners, and industry leaders to share insights and drive continuous innovation—through engaging presentations, collaborative sessions and networking opportunities. Learn more Customer Advisory Board To help shape the future of our solutions and ensure continued collaboration, our Customer Advisory Board brings together innovators and thought leaders worldwide to enhance our solutions and keep pace with industry trends. Learn more Idea Exchange Take advantage of our collaborative subscriber community platform to receive solution release updates, share experiences with other subscribers, and hear the latest Benchmark Gensuite news! Solution Innovation Workgroups Program-specific workgroups give our subscribers a chance to let their voice be heard in a smaller setting to influence our product roadmap, get a glimpse of newest features, and see first-hand demonstrations. Success Stories Hear what our subscribers are saying Subscriber Testimonial What has been your experience working with the Benchmark Gensuite team? Subscriber Testimonial How has the Benchmark Gensuite platform amplified your management systems and programs? What Our Subscribers Are Saying As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.Rob P.EHS Director | AmazonBenchmark Gensuite has tremendous flexibility and many features and its ability to analyze information across a large enterprise adds value for my team. Benchmark Gensuite also has great workflow capacity and wonderful customer service.Martha C.Director, Environmental Health and SafetyFrom initial scoping to implementation, planning, and ongoing support, our deployment has been great. Local support backed by a global network of technical specialists able to resolve any issue means we deal with a small team that understands our business. The modular nature of the platform means the solution can be tailored to suit our needs and can be expanded over time. It also provides a cost-effective step into the digital system space without investing in elements we’re not yet ready for. The simple user interface, the dedicated apps, and the ability to configure the platform have provided us with an easy transition to the platform.James E.National HSEQ Manager Featured Case Studies See All ReNew Power Aggregates Safety Data, Engages Teams, & Streamlines EHS Workflows Maintaining critical data on workplace incidents and periodically reviewing and assessing… Read more Implementing a Globally Successful EHS&S Platform in Four Months The Benchmark team worked closely with this company’s EHS&S leadership team to precisely target the suite… Read more Journey to Carbon Neutral: Tracking & Allocating Renewable Energy Credits Learn how a global industrial manufacturing conglomerate and sustainability innovator is advancing its carbon neutral… Read more Advancing Product Compliance Excellence with Tetra Tech Keeping pace with global regulatory change and understanding its practical impacts on product design… Read more